Insurance Sales Interview Questions and Answers
In this post you will find a list of questions and answers for Insurance job profile. The list here will give you a broad idea on the type of questions asked in the interview. Request users to contribute new questions and answers for other users. Email your query, questions, answers and other information at info@edujerney.com
Insurance Sales Interview Questions and Answers
Tell me a little bit about yourself.
Why do you want to work in the insurance industry?
Why do you want to work for our insurance company?
What are your strengths?
What are your weaknesses?
What does good customer service look like to you?
What do you hope to learn in this role?
Where do you see yourself in a few years?
How would your previous employer describe you?
What are your greatest accomplishments?
What value will you bring to our company?
Can you elaborate on your previous customer service experience?
Do you have experience working with claims?
What techniques do you use to negotiate?
What communication techniques do you use to help a customer understand company policies?
Are you comfortable with making cold calls?
What techniques do you use to gain leads?
Are you someone who continuously meets your sales goals?
What would you say is the biggest challenge the insurance industry is experiencing?
What will influence the market in the next 24 months?
Who are some of our top competitors?
What would you do if you suspect a client lied about their claim?
How would you persuade a hesitant lead to sign up for your insurance plan?
What techniques would you use to stay motivated at work?
Explain how you plan to stay organized in this role.
What strategies would you use to show clients that you value them?
What is your ideal style of communication with clients?
What would you do to improve the image of our company?
What responsibilities would you hope to take on in this role?
What would you do to make a good impression on clients?
How would you help a client understand our process?
What would you do to calm down an upset client?
What techniques would you use for self-promotion and advertising?
How do you determine which questions to ask clients?
What Qualities Help Someone Succeed in Insurance?
How Would You Handle a Difficult Customer Inquiry?
How Would You Help Clients Better Understand Their Policies?
How Would You Contact Potential Clients?
What Would You Do if a Policy Was Out of a Potential Client’s Price Range?
What Strategies Would You Use to Convince a Potential Client to Purchase a Policy?
What Are the Most Common Types of Life Insurance Policies?
What Is the Face Value of a Life Insurance Policy?
Explain the Difference Between an Irrevocable Beneficiary and Revocable Beneficiary.
How would you differentiate yourself from your competitors?
Are you able to handle rejection? If so, how?
What was your most successful sale?
What kind of strategy would you devise to gain clients’ attention?
What are your expectations from this position?
What was your role in your previous job?
What was your most liked position and why?
What are you looking for in your career?
How do you feel about learning a new industry?
What has been the key to your success in sales?
If you know your co-worker is taking short cuts to complete their work, what should you do?
How disciplined are you to make 100 calls a day?
Here’s one of our insurance plans. Sell it to me.
What insurance plans are you familiar with?
Which up-selling techniques have you employed to your clients?
How do you use social media to identify prospects?
How do you keep track of policy plans you’ve sold?
What are people’s criteria in choosing an insurance policy?
If a client was trying to negotiate in a way that wouldn’t be profitable to our company, what would you do?
Tell me about a time you had to deal with an aggressive client. How did you handle it?
Describe a time you persuaded someone to buy insurance after having refused at first.
Tell me about a time you had to close deals to meet quota in a short period of time. How did you manage?
Describe a time you helped a client with a problem regarding their policy
How familiar are you with the types of insurance plans and premiums that we work with?
What is your approach to reaching a market demographic for sales?
How have you handled a situation where a client appeared not to be happy with your approach or product?
Can you tell me about a long-lasting working relationship that you’ve maintained?
Can you describe a time when you didn’t succeed at making a difficult sale?
The insurance business is highly competitive. How do you differentiate yourself from other agents?
As you are aware, you have to make a high number of presentations in order to close a sale. How well do you handle rejection, and do you let it impact your business?
What other kinds of strategy do you use to gain clients’ attention?
Many people who shop for insurance often don’t purchase what an insurance agent is selling the first time around. How might you persuade them not to shop elsewhere and accept what you are selling?
Many clients meet with us to get clarification on specific aspects of their policies. How do you help them understand the more complex points of an insurance policy?
You have made it clear that you emphasize value in service when pitching a policy to a client. However, sometimes you may have to bargain with some buyers. How do you negotiate the price or terms of an insurance policy?
A key selling technique is asking the right questions to discover the needs of clients. How do you do this?
Would you be comfortable visiting people at their homes and discussing insurance policies?
Who are the parties involved in a life insurance contract?
What criteria do you use to determine whether or not you should accept an applicant?
What does a deductible do?
In your opinion, what traits make a good insurance agent? Do you possess those traits?
What do you mean by ‘insurance coverage’?
What is a ‘premium’?
What do you mean by the terms ‘Insurer’ and ‘Insured’?
Who is the beneficiary?
What is the ‘contestable period’ in insurance policy?
What is the no-claim bonus?
What is the ‘declaration page’ in insurance policy?
What do you mean by ‘Loss Payee’?
What do you mean by ‘Deductible’?
What is Co-insurance?
What do you mean by the term “Annuity”?
What is the Surrender Value?
What is Paid Value?
Is it advisable to replace the policy with another policy?
How to claim the policy?
What happens if you fail to make required premium payments?
Is it safe to pay the premium through Insurance Agent?
Is it possible to get the full payment on cancelling the new policy in the free look period?
What is the difference between the participating and non-participating policy?
Is it possible to restrict the premium payment for a lesser number of years than the duration of the policy?
Can a beneficiary claim the policy if the insured person is missing or has disappeared for several years?
Can an individual take two policies and claim for both of them?
What do you mean by ‘Additional Insured’?
What is ‘gap insurance’?
What is the difference between the ‘single limit liability’ coverage and ‘split liability coverage’?
What is ‘collision coverage’ and ‘comprehensive coverage’ in Auto insurance?
What does ‘PLPD’ insurance stand for?
Tell me about a situation where you identified a coverage gap in a client’s policy. How did you handle it?
What are some of the most important qualities for an insurance sales representative to have?
How do you build trust with clients to help them feel comfortable working with you?
What is your experience with working with clients who have complex insurance needs?
Provide an example of a time when you helped a client save money on their insurance policy.
If a client was unhappy with their current insurance provider, what would be your strategy for convincing them to switch to your company?
What would you do if you were in the middle of a sales pitch and the client suddenly changed the subject?
How well do you handle stress while working on a tight deadline?
Do you have experience using insurance terminology to explain complex concepts to clients?
When is the best time to make changes to an existing insurance policy?
We want to increase our customer retention rates. What strategy would you use to help our clients stay with us?
Describe your experience working with insurance software and other technology tools.
What makes you the best candidate for this job?
Which insurance companies have you worked with in the past?
What do you think is the most important thing to remember when selling insurance policies?
There is a trend in the industry toward digital sales. How do you feel about selling online?
Explain the importance of underwriting in the insurance process.
How do you ensure that you are meeting or exceeding your sales targets?
Are you comfortable working with commission-based pay structures?
Describe your experience using customer relationship management (CRM) software.
What is your approach to cross-selling and upselling insurance products?
Can you explain the concept of risk assessment in the context of insurance sales?
How do you maintain relationships with existing clients to encourage renewals and referrals?
What methods do you use to educate clients about their insurance options?
Describe a time when you successfully closed a difficult sale.
What steps do you take to prepare for a sales presentation?
How do you manage your time effectively to balance prospecting, client meetings, and administrative tasks?
Describe your experience navigating complex insurance claims processes.
Can you provide an example of a creative solution you’ve used to overcome a sales obstacle?
How do you stay motivated during slow periods or when facing multiple rejections?
Are you comfortable working independently and managing your own client portfolio?
Describe any additional skills or qualifications that make you an ideal candidate for this role as an Insurance Sales Agent.
What have you done recently to enhance your skills?
What do you dislike the most about a sales position?
Why are you a good seller?
What knowledge do you have in insurance?
Do you take pride in your work? Are you confident you can sell?
Do you enjoy talking to strangers?
Do you enjoy socializing with customers?
What market would you start targeting?
Describe a time where you had difficulty making a sale and how you were able to make the sale. What skills did you use?
How would your colleagues describe you?
Can you describe a situation where a client had a unique request for insurance coverage? What was your task in that situation, and what steps did you take to address the client’s needs? What was the result of your actions?
Have you ever had to navigate a complex legal or regulatory issue for a client? What was the task assigned to you, and what steps did you take to address the issue? What was the outcome or result of your actions?
Can you describe a time when you had to handle a high-pressure situation with a client or claim? What was your task in that situation, and what steps did you take to ensure a positive outcome? What was the result of your actions?
Tell me about a time when you converted a “no” to a “yes.”
How to pitch a product to the customer?
Why should anyone buy an insurance policy rather than Invest in FD?
How do you adjust yourself from PSU bank to private bank culture?
Tell us about your family background
What is The 80c 1010d?
